Our return policy gives you 30 days from the shipping date to return any product, provided it's new, unused and in the original packaging as received or defective. We highly recommend that the buyer thoroughly inspect the purchased product before using it and also ensure the user of the product is familiar with the correct application and proper care.

If an item is opened and deemed to be defective, return the item to us with the proper RMA number within 30 days from the shipping date and we will replace it with an identical item, or a full store credit will be issued upon approval of the return. If a refund is requested a 15% restocking charge will be accessed upon approval of the return.

Return shipping is the responsibility of the buyer. We cannot accept returns for any reason after 30 days from the shipping date. We will only pay the return shipping costs if the return is a direct result of our error (you received an incorrect item) and re-ship the correct item at no charge. All shipping charges "ground or express" are non-refundable.

All free gifts must be returned before a credit will be processed or we will deduct the value of the gifts from the refund. All manufacturers' warranties will prevail.

Warranty shall not apply to: products which are used for a purpose other than which they were designed for or which have been altered in any way that would be detrimental to the performance or life of the product. Misapplication, misuse and/or negligence will revoke the warranty.

All returns are subject to our approval and must be accompanied by an RMA issued by a representative in order to be processed. All orders returned without the RMA number will be accessed a charge of $15.00. Contact us to request a Return Authorization Number "RMA".

Refunds

When we have received and processed your return, we will send you an email confirmation. Refunds take 5 to 7 business days to show a credit on your credit card. The credit will be for the amount of the merchandise ordered after any freight or restocking charges.